Privacy Policy for Reservee Customers

This Privacy Policy describes how Reservee ("we," "us," or "our") collects, uses, and discloses your information when you use our Reservee mobile application and services as a customer. We are committed to protecting your privacy and handling your personal information with care and transparency.

Information We Collect

Personal Information You Provide: Your name, email, phone, date of birth, preferences, and payment information (processed by third parties).
Usage Data: Information about your device, activity, pages visited, IP, browser, and time of access.
Location Information: Collected with your consent for nearby services and navigation. You can manage this via device settings.
Communications: Messages between you and service providers or our support team.

How We Use Your Information

To provide, maintain, and improve our services.
To personalize your experience and content.
To communicate about bookings, offers, or changes.
To monitor trends and improve performance.
To detect fraud or technical issues.
To meet legal obligations and enforce terms.

How We Share Your Information

With Service Providers: Your booking info is shared to fulfill services.
With Payment Processors: To process transactions securely (Reservee does not store full card info).
With Third Parties: For hosting, analytics, customer support, and marketing — only as needed.
For Legal Reasons: When required by law or official request.
Business Transfers: In cases like mergers or sales.
With Your Consent: When you approve explicitly.

Data Security

We use reasonable security measures to protect your information but cannot guarantee 100% security due to the nature of the internet.

Your Choices and Rights

You can view and update your information via your app account.
You can opt-out of marketing emails at any time.
You can turn off location access through device settings.
You may request account deletion; some data may be retained for legal purposes.

Children's Privacy

The service is not intended for those under 18. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may revise this policy and will notify users by updating this page. Continued use implies acceptance of changes.

Privacy Policy for Reservee Service Providers

This Privacy Policy describes how Reservee ("we," "us," or "our") collects, uses, and discloses your information when you use our Reservee mobile application and services as a service provider. We are committed to protecting your privacy and handling your business and personal information with care and transparency.

Information We Collect from Service Providers

Business Information: Name, address, services, pricing, hours, contact details, and business profile data.
Personal Information: Owner or primary contact details, and verification documents.
Financial Information: Bank or payout info handled via secure third-party partners.
Performance Data: Booking records, cancellations, ratings, and reviews.
Communications: Chats with customers and Reservee support.
Usage Data: Similar device and activity tracking as customers.

How We Use Your Information

To manage your business profile and enable customer bookings.
To process and disburse payments.
To communicate booking status and platform updates.
To support you and resolve disputes.
To develop platform features and monitor usage.
To ensure compliance with policies and regulations.
To prevent fraud or abuse of the platform.

How We Share Your Information

With Customers: Your public profile info is visible to customers for booking purposes.
With Payment Processors: To facilitate secure payouts.
With Third Parties: For technical, support, or marketing tasks — with confidentiality obligations.
For Legal Reasons: If required by court order or legal process.
Business Transfers: If Reservee is involved in a corporate transaction.
With Your Consent: When explicitly authorized by you.

Data Security

We implement technical and organizational safeguards to protect your data but cannot guarantee complete security.

Your Choices and Rights

You can update your profile through the provider dashboard.
You can unsubscribe from marketing emails anytime.
You can request account and data deletion — subject to legal retention requirements.

International Data Transfers

We may process your information outside of your country. By using our service, you consent to such data transfers.

Changes to This Privacy Policy

We may update this policy and will notify you via this page. Continued use indicates agreement with the new policy terms.